Solid House Logo
Solid House Logo

01. Introduction

At Solid House LLC, we are committed to maintaining the trust and confidence of our clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage our construction and glazing services.

By accessing our services, you acknowledge and consent to the practices described in this policy.

02. Information Collection

We collect data necessary to provide accurate estimates and professional installation services:

Personal Data

  • Contact details (Name, Phone, Email)
  • Property address & project location
  • Billing and payment information

Technical Data

  • IP address & browser type
  • Device information
  • Site usage analytics

03. How We Use Information

  • Service Execution: Processing quotes, scheduling measurements, and coordinating installations.
  • Communication: Sending project updates, appointment confirmations, and warranty documents.
  • Improvement: Analyzing site traffic and feedback to enhance our service quality.

05. Data Security

We implement industrial-grade security measures including SSL encryption and secure server protocols. Access to personal data is strictly limited to employees and contractors who require it for project fulfillment.

Note: While we strive for maximum security, no digital transmission is absolute. Please contact us immediately if you suspect any unauthorized access.

07. Your Rights

You retain full control over your personal data. You have the right to:

Access Data
Request Correction
Request Deletion
Opt-Out
Data Portability

Contact Privacy Team

If you have questions regarding this policy or wish to exercise your data rights, please contact our compliance team.

sales@solidhouse.com
Office
Solid House LLC
Seattle, WA 98101
1-888-744-1474